Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I am trying to sign into "LinkedIn" using Windows 7 with Firefox and get a message "Make sure you have cookies and Javascript enabled in your browser before sig

DanFD
DanFD
more options

I have signed into LinkedIn prior but today even after trying my old email addresses, messages request cookie acceptance which through the privacy tab are set to allow cookies.

Not clear on how to enable the Javascript: "Make sure you have cookies and Javascript enabled in your browser before signing in."

Your help is appreciated!

I have signed into LinkedIn prior but today even after trying my old email addresses, messages request cookie acceptance which through the privacy tab are set to allow cookies. Not clear on how to enable the Javascript: "Make sure you have cookies and Javascript enabled in your browser before signing in." Your help is appreciated!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

This message appears after a login failure? JavaScript is enabled by default, if it were disabled, you would get warnings on numerous sites, so that probably isn't the issue.

In case of file/cookie corruption could you try...

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page and logging in again. Does that help?