This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

We use FAMIS software. On their report module, when I view a report in Firefox, the screen is all blurry. The reports are clear in IE and Chrome. Why?

charlesz
charlesz
more options

When Firefox pulls up a report in our FAMIS maintenance software, on the screen the report is double imaged and impossible to read. If I print it out though, it is fine. When I use IE or Chrome, the report comes up just fine. Soo... I'm assuming that there is a conflict of some kind with Firefox and our maintenance management software. In the past I never had any problems like this. But, I do have a brand new computer and I have downloaded the latest version of Firefox as well. Using Windows 7 Pro and Office 2013 if that matters.

Anyway... wondered if anyone else has had this issue, and if so, how to fix it? Since I use FAMIS daily, I may have to switch browsers so I can get clear reports to read, as I hate printing off reports for no reason.

thanks... cmz :-)

When Firefox pulls up a report in our FAMIS maintenance software, on the screen the report is double imaged and impossible to read. If I print it out though, it is fine. When I use IE or Chrome, the report comes up just fine. Soo... I'm assuming that there is a conflict of some kind with Firefox and our maintenance management software. In the past I never had any problems like this. But, I do have a brand new computer and I have downloaded the latest version of Firefox as well. Using Windows 7 Pro and Office 2013 if that matters. Anyway... wondered if anyone else has had this issue, and if so, how to fix it? Since I use FAMIS daily, I may have to switch browsers so I can get clear reports to read, as I hate printing off reports for no reason. thanks... cmz :-)

Penyelesaian terpilih

I'm guessing this is a PDF and that there is a glitch in how the built-in PDF viewer is rendering it.

If that's the problem, you probably could resolve it by switching to the Adobe Acrobat plugin. This article has the steps for that: View PDF files using Firefox’s built-in viewer.

Success?

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Penyelesaian Terpilih

I'm guessing this is a PDF and that there is a glitch in how the built-in PDF viewer is rendering it.

If that's the problem, you probably could resolve it by switching to the Adobe Acrobat plugin. This article has the steps for that: View PDF files using Firefox’s built-in viewer.

Success?