This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I can't open google,yahoo,facebook,and some other sites.

hendrawan.dian
hendrawan.dian
more options

I cannot open google.com, facebook.com, twitter.com, tomshardware.com, microsoft.com, and live.com (so far these sites that i know cannot be opened in firefox), it just says server not found. But I can open other sites (even google.co.id is OK,but not google.com). What I've tried -open those sites in safe mode -clear cache and cookies -scan my pc with microsoft safety scanner Other browsers work perfectly, other pc/smartphone (on the same network) also work fine. I'm on windows 8.1. Thanks in advance

I cannot open google.com, facebook.com, twitter.com, tomshardware.com, microsoft.com, and live.com (so far these sites that i know cannot be opened in firefox), it just says server not found. But I can open other sites (even google.co.id is OK,but not google.com). What I've tried -open those sites in safe mode -clear cache and cookies -scan my pc with microsoft safety scanner Other browsers work perfectly, other pc/smartphone (on the same network) also work fine. I'm on windows 8.1. Thanks in advance

Penyelesaian terpilih

There is a tutorial already written. please follow this tutorial. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can This may solve your problem. thank you

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

Shahriar Turjoe
Shahriar Turjoe
more options

Penyelesaian Terpilih

There is a tutorial already written. please follow this tutorial. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can This may solve your problem. thank you

hendrawan.dian
hendrawan.dian Pemilik Soalan
more options

Thanks for your reply Previously I've tried to reinstall firefox,scan for malwares/viruses, and restore windows but failed solved the problem. Disabling ipv6 looks like solve my problem (I dont know the 'side-effect' though') Thanks, s.Turjoe