This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I think missing document is associated with a cache file in firefox under the cache2/entries subfolders. How do I recover/view the .doc from the cache file?

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

Kayla23
Kayla23
more options

I think a missing document is associated with a cache file in firefox under the cache2/entries subfolder. How do I recover/view the document? I've already tried looking for it using recovery software, asking other questions on Mozilla support about where temporary files are stored, and I can't find the file. The cache files I found match the size and date of the document I lost, so I think it is in that cache folder. The missing document still has a record under "Downloads" and it doesn't give me the option of "open containing folder"

I think a missing document is associated with a cache file in firefox under the cache2/entries subfolder. How do I recover/view the document? I've already tried looking for it using recovery software, asking other questions on Mozilla support about where temporary files are stored, and I can't find the file. The cache files I found match the size and date of the document I lost, so I think it is in that cache folder. The missing document still has a record under "Downloads" and it doesn't give me the option of "open containing folder"

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You would have to use the about:cache to inspect the cache or look at this extension.

If you have downloaded the file to open it in an external application for editing and saved the file in that application under the same name in the temp folder then the file could be lost if it is no longer there. In such a case you need to use "Save as" to save the file in a different location to prevent data loss.

Diubah oleh cor-el