This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

a plug-in (shockwaveflash) isn't responding

  • 1 balasan
  • 2 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh FredMcD

more options

hi there, i have windows 7 flash player ending in 257. the shockwave error keeps on coming up all the time. mainly when i try to watch on demand or play farmville 2 on fb. it does it on chrome and firefox. been having this problem for a while. pleaseee helppp. thankyou.

hi there, i have windows 7 flash player ending in 257. the shockwave error keeps on coming up all the time. mainly when i try to watch on demand or play farmville 2 on fb. it does it on chrome and firefox. been having this problem for a while. pleaseee helppp. thankyou.

All Replies (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: