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Problem when printing a PDF generated file from website

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  • Balasan terakhir oleh hermannedem

hermannedem
hermannedem
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I have a problem when printing a PDF generated file from website provider. When printing it will show nothing on paper. It print blank document. This happen when I using latest Firefox browser ver 35.0. If i try to print same document using previous version of Firefox (v28.0), it will print normally like usual instead of blank page in ver 35.0.

How to fix this issues. Is there anything that I can change in the browser setting to make it able print PDF generated file from website.

I have a problem when printing a PDF generated file from website provider. When printing it will show nothing on paper. It print blank document. This happen when I using latest Firefox browser ver 35.0. If i try to print same document using previous version of Firefox (v28.0), it will print normally like usual instead of blank page in ver 35.0. How to fix this issues. Is there anything that I can change in the browser setting to make it able print PDF generated file from website.

All Replies (2)

Heather
Heather
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Hello hermannedem, If you cannot see any content on pages you printed or in print preview, the cause might be margins which are set too high.

  1. In order to check the margins, we need to go to File > Page Setup.
  2. Once this is done, switch to the Margins & Header/Footer tab.
  3. Check what's set there under Margins.

The following are the default values for Margins:

Right: 12.7

Top: 12.7

Left: 12.7

Bottom: 12.7

Check these values accordingly and change them if necessary.

Please let us know, if this resolves the issue. Thanks!

hermannedem
hermannedem Pemilik Soalan
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Thank you for the help but this didn't solve my problem.