This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox ignores my custom download location which IS a subfolder

  • 4 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh finitarry

more options

Using the firefox menu for download location, I input a custom location on my D Drive which IS not a root location. It is ignored and firefox keeps saving to user mame/downloads on my C drive

Using the firefox menu for download location, I input a custom location on my D Drive which IS not a root location. It is ignored and firefox keeps saving to user mame/downloads on my C drive

All Replies (4)

more options

Firefox must have undergone even more changes than I thought if you cannot even set your preferred download directory! When I was using Windows Firefox, I was able to put downloads wherever I wanted.

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


If there is still a problem, Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

You may have to clear the Site Preferences if you have previous saved files from those domains.

more options

Why would you clear all the permission settings to change one type of item?