This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since you send a reset password email to an inaccessible email address, how can I get into my account ever again?

  • 1 balasan
  • 2 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh the-edmeister

more options

My email account was cut off. I don't know my firefox password. But you keep sending a reset email to the account I can't access so I can't get into firefox to delete that email account. I am in a loop.

My email account was cut off. I don't know my firefox password. But you keep sending a reset email to the account I can't access so I can't get into firefox to delete that email account. I am in a loop.

All Replies (1)

more options

Just create a new account and forget about the old one.