We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

My display of inbox and folders has disappeared,

  • 1 balasan
  • 1 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh Gnospen

Moeschet
Moeschet
more options

The only way I can get my inbox to load is to click on "get messages," wait for the little popup box that appears whenever new messages arrive, and click on a message in the popup box. If the box closes before I do that,I can't see my inbox. Nothing on the menu under "view" fixes this. Any thoughts?

The only way I can get my inbox to load is to click on "get messages," wait for the little popup box that appears whenever new messages arrive, and click on a message in the popup box. If the box closes before I do that,I can't see my inbox. Nothing on the menu under "view" fixes this. Any thoughts?

All Replies (1)

Gnospen
Gnospen
more options

Mark View / layout / folder pane

If that doesn't help. Go to help / troubleshooting information and open your profile Folder (Show folder- button) CLOSE THUNDERBIRD Rename (or delete) xulstore.json Restart T-bird

Diubah oleh Gnospen