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Firefox hangs and needs to be reset in troubleshooting rascal use...MacBook pro

  • 4 balasan
  • 3 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh Mozilla1771

Mozilla1771
Mozilla1771
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Firefox 42 downloaded multiple times..no help. Old version was removed via cleaner

Firefox 42 downloaded multiple times..no help. Old version was removed via cleaner

All Replies (4)

FredMcD
FredMcD
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What is your computer system and Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Mozilla1771
Mozilla1771 Pemilik Soalan
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Mac Book Pro IOS 10.9.5 8GB Firefox 42. Problem began when Firefox update downloaded several days ago.

Same behavior in safe mode. Firefox hangs after being used once or twice.

I have noted that when Firefox is hanging, clicking the full screen arrows in upper right hand corner wakes up the system and allows input. Cant understand that at all.

Appreciate help.

FredMcD
FredMcD
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I've called the big guys to help you. Good luck.

Install an older version of Firefox {web link}

Mozilla1771
Mozilla1771 Pemilik Soalan
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Thanks for trying. No response yet.