We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Problem installing Firefox

  • 2 balasan
  • 3 ada masalah ini
  • 17 paparan
  • Balasan terakhir oleh sheiler1

fwlun
fwlun
more options

I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

Penyelesaian terpilih

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

Baca jawapan ini dalam konteks 👍 2

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Penyelesaian Terpilih

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

sheiler1
sheiler1
more options

I have uninstalled and attempted reinstall several times in various ways - still no Firefox on my computer - it is a 64 bit Windows 7

I tried using Explorer and Google Chrome - no lluck

Diubah oleh sheiler1