This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox wont allow fastmail e-mail attachments

  • 2 balasan
  • 1 ada masalah ini
  • 9 paparan
  • Balasan terakhir oleh keithr

keithr
keithr
more options

I use Windows 7 with Firefox 43.0.4 When attempting to add an e-mail attachment (pdf file) using Fastmail, It wont attach a file of 1.8M size, but smaller ones are ok. The attachment works fine using Chrome browser.

I tried re-installing Firefox, and also updating Java, all to no avail.

Any help appreciated

I use Windows 7 with Firefox 43.0.4 When attempting to add an e-mail attachment (pdf file) using Fastmail, It wont attach a file of 1.8M size, but smaller ones are ok. The attachment works fine using Chrome browser. I tried re-installing Firefox, and also updating Java, all to no avail. Any help appreciated

All Replies (2)

Machine Master
Machine Master
more options

Hello there,

Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to behave differently.

You can try and clear the cache/cookies by doing the following:

1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now”

Finally, relaunch your browser and see if the issue still persists.

Hope this helps!

keithr
keithr Pemilik Soalan
more options

Machine Master said

Hello there, Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to behave differently. You can try and clear the cache/cookies by doing the following: 1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now” Finally, relaunch your browser and see if the issue still persists. Hope this helps!

Tried it, but no difference. Thanks anyway.