This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos not displaying on Youtube (audio is fine)

  • 1 balasan
  • 4 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh mistamoh

more options

Since 10th of Jan 2016, firefox is not able to display youtube videos. I didn't change my configuration.

Please note that :

- Audio works 
- I'm getting a black screen instead of the videos
- Videos work in other browsers
- Videos work in firefox safe mode 
- Videos don't work after removing or disabling all my add-ons
- Videos still don't work after "refreshing" firefox

Please help, i don't want to be obliged to switch :(

Since 10th of Jan 2016, firefox is not able to display youtube videos. I didn't change my configuration. Please note that : - Audio works - I'm getting a black screen instead of the videos - Videos work in other browsers - Videos work in firefox safe mode - Videos don't work after removing or disabling all my add-ons - Videos still don't work after "refreshing" firefox Please help, i don't want to be obliged to switch :(

Penyelesaian terpilih

It works now. I didn't do anything

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

It works now. I didn't do anything