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I have Firefox 43.0.4. When I try to save Pop-up exceptions, they are gone from the list the next time I restart Firefox. Any ideas?

  • 4 balasan
  • 2 ada masalah ini
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  • Balasan terakhir oleh FredMcD

timw24ct
timw24ct
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Version 43.0.4. Windows Vista SP2, Other functions of Firefox seem ok. Right now, I must turn off the Pop-up blocker entirely or keep clicking the "allow" at the top of various webpages where they are required.

Version 43.0.4. Windows Vista SP2, Other functions of Firefox seem ok. Right now, I must turn off the Pop-up blocker entirely or keep clicking the "allow" at the top of various webpages where they are required.

Penyelesaian terpilih

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
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All Replies (4)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

timw24ct
timw24ct Pemilik Soalan
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Thanks for your suggestion. None of the software mentioned was installed on my computer. I suspected my own Firefox settings might be the cause and compared another computer that was saving the pop-up exception list. It turns out under Options/Privacy/"Clear History when Firefox closes" (checked)/Settings box, I unchecked the two "data" boxes: "Offline Web Data" & "Site Preferences". The pop-up exceptions list now appears to be saved when Firefox is closed.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Penyelesaian Terpilih

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
FredMcD
FredMcD
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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.