This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My adaptive junk filter logging is enabled, but the log is not logging (on mac OSX)

  • 2 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh mozilladoliv

more options

I'm running Thunderbird 45.0 on mac OS X 10.11.4. I have been using an yahoo IMAP mail account set on Thunderbird for a long time. Everything works fine. However, regarding Junk mail filters, I have the following set on Thunderbird -> Preferences -> Security -> Junk (tab):


Set your default junk mail settings. Account-specific junk mail settings can be configured in Account Settings.
[X ] When I mark messages as junk:
     (X ) Move them to the account's "Junk" folder
     (  ) Delete them

[X ] Mark messages determined to be Junk as read
[X ] Enable adaptive junk filter logging    [ Show Log]
                                            [Reset Training Data]

I've been trainning the Adaptive junk mail, marking my messages as Junk or not. The filter seems to be working fine, separating spam messages from relevant messages. It seems everything is working fine, but when I try to view the adaptive junk filter log, clicking on the button "Show logs" it opens a window with a blank text box. It seems that it's not logging anything. It should be logging , right? Am I missing something?

I have already tried to disable and enable "adaptive junk filter logging" again. I have tried clicking "Clear Log" even though it has nothing logged. It simply logs nothing.

Does anyone have a clue about what is going on or a workaround for this?

Thanks in advance to anyone.

Adaptive Junk Filter Logging

I'm running Thunderbird 45.0 on mac OS X 10.11.4. I have been using an yahoo IMAP mail account set on Thunderbird for a long time. Everything works fine. However, regarding Junk mail filters, I have the following set on Thunderbird -> Preferences -> Security -> Junk (tab): <pre><code> Set your default junk mail settings. Account-specific junk mail settings can be configured in Account Settings. [X ] When I mark messages as junk: (X ) Move them to the account's "Junk" folder ( ) Delete them [X ] Mark messages determined to be Junk as read [X ] Enable adaptive junk filter logging [ Show Log] [Reset Training Data] </code></pre> I've been trainning the Adaptive junk mail, marking my messages as Junk or not. The filter seems to be working fine, separating spam messages from relevant messages. It seems everything is working fine, but when I try to view the adaptive junk filter log, clicking on the button "Show logs" it opens a window with a blank text box. It seems that it's not logging anything. It should be logging , right? Am I missing something? I have already tried to disable and enable "adaptive junk filter logging" again. I have tried clicking "Clear Log" even though it has nothing logged. It simply logs nothing. Does anyone have a clue about what is going on or a workaround for this? Thanks in advance to anyone. Adaptive Junk Filter Logging

Diubah oleh mozilladoliv

All Replies (2)

more options

As I have messed my post format, I'm uploading a screenshot of my settings.

more options

One month and not a single view on my question.

Anyone? Any guess?