This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't create a fire fox account. Cant get passed preferences. Makes me wait 15 minutes to try agian. Fire fox is up to date.

  • 2 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh Erik_D

more options

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

Penyelesaian terpilih

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

more options

i have tried creating an account from both https://www.mozilla.org/en-US/firefox/accounts/ and about:accounts?action=signup&entrypoint=menupanel

same result.

more options

Penyelesaian Terpilih

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.