This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I click matching sites in LastPas, it just shows "back" when I click on back there is nothing there?

  • 2 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh gee64

gee64
gee64
more options

When I open LastPass icon to enter password, I get "click on matching sites" when I do that all I get is a new window on LstPass that says "back" with an arrow but then nothing is there when I click back. I am unable to use LastPass to log in to my save sites on Firefox. Any solutions? I have had to go back to using IE11 to get LastPass to work Thanks

When I open LastPass icon to enter password, I get "click on matching sites" when I do that all I get is a new window on LstPass that says "back" with an arrow but then nothing is there when I click back. I am unable to use LastPass to log in to my save sites on Firefox. Any solutions? I have had to go back to using IE11 to get LastPass to work Thanks

All Replies (2)

Shadow110
Shadow110
more options

https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/ is version 4.1.54 what you were running in Firefox ? Was it marked as Legacy in your Extensions ? I see nothing there saying is compatible with version 57. (release date Nov14th)

That's about as far as I go as no information came in about what OS you are running, what version of Firefox we are trying to work on or what other Extensions/plugins you are using. Please supply the information. Thanks.

Fyi: Firefox is now at version 56.0.1

Please let us know if this solved your issue or if need further assistance.

gee64
gee64 Pemilik Soalan
more options

Thank you for your quick reply. My Firefox version is 56.0, 64bit. I am using windows 10. I hope this is what you needed. When I use IE 11 LastPass works as usual but as you probably know I switched to Firefox because IE kept crashing or freezing.

Thank You