This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

FF 57 not playing Youtube

  • 2 balasan
  • 3 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh jrmnr

jrmnr
jrmnr
more options

Sound is OK but no image, other browsers working fine

Sound is OK but no image, other browsers working fine

All Replies (2)

ddtudoran
ddtudoran
more options

Hi,

Please try the instructions here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

Let me know if that worked!

jrmnr
jrmnr Pemilik Soalan
more options

Here is what happened. The first day after updating FF, everything was working fine but then suddenly I got that problem. After trying to find the solution I reinstalled FF again and it is running fine now.If it starts having problems I will try your suggestion.