This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox disapeared on windows 10 after firefox update

  • 2 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh FredMcD

willsodelph
willsodelph
more options

Firefox updated on windows 10 then new tabs would not open so refreshed firefox then it dissapeared from task bar found it in programmes but when i clicked on it it said it was not installed so seems to have gone off computer alltogether and will not re download, as all my passwords and favourites are stored in it can i recover them?

Firefox updated on windows 10 then new tabs would not open so refreshed firefox then it dissapeared from task bar found it in programmes but when i clicked on it it said it was not installed so seems to have gone off computer alltogether and will not re download, as all my passwords and favourites are stored in it can i recover them?

All Replies (2)

Mkll
Mkll
more options

Download from https://firefox.com and run the installer - your data should still be there, as your profile should not have been deleted.

FredMcD
FredMcD
more options

That is a good first start.

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.