This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is not saving websites in history or toolbox memory

  • 2 balasan
  • 2 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh FredMcD

more options

Firefox is NOT saving the websites I am visiting in history or in its toolbox memory (I have to print the whole site name and not just the first letters). It worked until a few days ago. Now all history is cancelled and it is not memorizing my new actions. I have gone to "Preferences - Privacy" and the History is set to "Firefox will remember history", so that is probably not the problem. I have tried clearing all cache as well, but nothing has changed.

Firefox is NOT saving the websites I am visiting in history or in its toolbox memory (I have to print the whole site name and not just the first letters). It worked until a few days ago. Now all history is cancelled and it is not memorizing my new actions. I have gone to "Preferences - Privacy" and the History is set to "Firefox will remember history", so that is probably not the problem. I have tried clearing all cache as well, but nothing has changed.

All Replies (2)

more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 28.0.0.161

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Profile data can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.