This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"question: Issue is infection of FireFox for access to my BANK, scanning does not find any issue."

  • 2 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh James

more options

Excuse me for this repeat of the above question. I received an email from "James" and I quote: "it appears you found the thread /questions/1207860" and when clicking on the RB "Mark ir as solved" I get a page that tells me "ACCESS DENIED" and cannot mark it as solved. Plus there is NOT any method to post to that thread and give an answer to "James".

TIA, CU L8R, NTLS "LoneWanderer"

Excuse me for this repeat of the above question. I received an email from "James" and I quote: "it appears you found the thread /questions/1207860" and when clicking on the RB "Mark ir as solved" I get a page that tells me "ACCESS DENIED" and cannot mark it as solved. Plus there is NOT any method to post to that thread and give an answer to "James". TIA, CU L8R, NTLS "LoneWanderer"

All Replies (2)

more options

Hi, i have no problem with the page : https://support.mozilla.org/en-US/questions/1207860?page=2

James wants you to Mark your last Answer as the Solution.

Do not need to answer James just Mark Your Solution re trojan

Mark this 1 as solved also.

more options

Pkshadow said

Hi, i have no problem with the page : https://support.mozilla.org/en-US/questions/1207860?page=2 James wants you to Mark your last Answer as the Solution. Do not need to answer James just Mark Your Solution re trojan

Er no I did not say any post needed to be marked as the solution as I locked this thread after NTLS found the thread /questions/1207860.

Diubah oleh James