I updated my version of firefox to 62.0 becuase I kept getting a message that my version was out of date and now I can no longer get into my outlook work email
I have always been able to access my work email through outlook but ever since I updated to firefox 62.0 I cannot get in. when I try it just says "working" and looks like it's trying to load but never does, just keeps working.
All Replies (6)
Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
No, didn't work
Another user mentioned a temporary problem with Office online but indicated it was fixed earlier today. Is yours still not working? If not, how far do you get? For example, does it let you log in, and then you get some kind of progress indicator (or lack of progress indicator) for the Inbox?
It just stays on "working" but never opens
The weird thing is that the same is happening on Internet Explorer but I am able to get in on Chrome. I would rather use firefox as all my bookmarks are there.
Does it make any difference if you change the address between these: