Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How create missing Folders, in Left Panel, under Email Address?

  • 6 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh sfhowes

more options

I installed TB on a new computer, say C2. I used all the same Account Settings as I use on my old computer, say C1. On C1, in the Left Panel, under my Email Address, appear the Folders: Inbox, Drafts, Sent, Junk, and Trash.

However, on C2, the Folders Drafts, Sent, and Junk are missing. I use POP on both computers. How do I create the missing folders on C2?

Thanks in advance to any kind person with expertise to solve this problem.

I installed TB on a new computer, say C2. I used all the same Account Settings as I use on my old computer, say C1. On C1, in the Left Panel, under my Email Address, appear the Folders: Inbox, Drafts, Sent, Junk, and Trash. However, on C2, the Folders Drafts, Sent, and Junk are missing. I use POP on both computers. How do I create the missing folders on C2? Thanks in advance to any kind person with expertise to solve this problem.

Diubah oleh Matt

Penyelesaian terpilih

Under Tools/Account Settings, what is the setting in Copies & Folders for 'When sending messages..'? Is 'Place a copy in' checked?

Baca jawapan ini dalam konteks 👍 1

All Replies (6)

more options

POP accounts only download the Inbox, so that is why you don't see other folders on C2 (yet). Other folders will be automatically created once you send a message, save a draft etc.

more options

Thanks for the response. Unfortunately I did send out several messages, but no Sent folder was created!

more options

Penyelesaian Terpilih

Under Tools/Account Settings, what is the setting in Copies & Folders for 'When sending messages..'? Is 'Place a copy in' checked?

more options

Further to my previous response. After your input I sent out an email. Lo and behold a new Folder appeared, Junk, not Sent.

more options

More. You're right! Under Copies & Folders, Place a Copy in: Sent was NOT checked. Thank you so much for this input which solved this problem. You are so helpful here are two more questions. How is a Draft folder created? Where do the Folders under Local come from? I created one called Keepers where I store emails I want to retain by subject. But on C2 also showing are Trash and Outbox. In my old computer, C1, every folder showing under my Email address also appears.

more options

When you are writing a message, the menu item File/Save as.../Draft saves the message for later editing; Drafts folder is created the first time you save a draft. Outbox is where messages are stored when you select File/Send Later instead of just Send; File/Send Unsent Messages sends messages in Outbox.

Local Folders are folders that exist only on that computer, so any Local Folders on C1 are only visible on C1, unless you manually transfer them to C2.

Synchronizing mail between multiple devices is much easier if the accounts are set up as IMAP.

Check Server Settings in Tools/Account Settings to see where deleted messages are stored.