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I can't write a message because the message window is not active.

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  • Balasan terakhir oleh Matt

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Hello, I have updated to 60.4.0 and now I can't write a message. When I select "Write" the window opens up but it is not possible to write in it. There is no cursor, no focus.

Hello, I have updated to 60.4.0 and now I can't write a message. When I select "Write" the window opens up but it is not possible to write in it. There is no cursor, no focus.

Penyelesaian terpilih

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

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Penyelesaian Terpilih

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.