This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

logins and passwords

  • 1 balasan
  • 2 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh WestEnd

more options

Under privacy & security there is a box to check for logins and passwords. It says "ask to save logins and passwords". Every time I check it then close the options screen then open it back up the check mark is gone. I have tried everything to get it to stay. I have read all the other comments about people having the same problem, but none of the solutions given work for me. I have used RoboForm for over 10 years so I have hundreds of passwords saved there so I don't want to lose it, but I have tried turning it off but I still have the same problem with Firefox turning my selection of " Save logins & passwords" off. I have been struggling with this problem for weeks now. What can I do?

Under privacy & security there is a box to check for logins and passwords. It says "ask to save logins and passwords". Every time I check it then close the options screen then open it back up the check mark is gone. I have tried everything to get it to stay. I have read all the other comments about people having the same problem, but none of the solutions given work for me. I have used RoboForm for over 10 years so I have hundreds of passwords saved there so I don't want to lose it, but I have tried turning it off but I still have the same problem with Firefox turning my selection of " Save logins & passwords" off. I have been struggling with this problem for weeks now. What can I do?

All Replies (1)

more options

So what kind of adblocker or security software are you using? From the sounds of it looks like something is blocking the browser from saving the logins.