This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Refreshed FF, now how to delete new adware, win7

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh user633449

more options

If anyone would like to help a novice - WIN7: I just refreshed FF after attempting to remove malware. (I did NOT perform"system restore") But now (of course), there's even more adware, including very common one that I've encountered previously ("Adpoint"?). (1) Is it possible that the refresh allowed new adware, or? (2) Can anyone point me in the right direction to again attempt to manually delete adware? (I have Malwarebytes, but clearly it has failed to prevent and/or eliminate various adware I'm plagued with) (This attempt to delete adware was a dismal failure because I've obviously allowed new adware; I've done others in the past with the same, or partially-successful results...) Thank you to any kind soul who can render constructive aid!

If anyone would like to help a novice - WIN7: I just refreshed FF after attempting to remove malware. (I did NOT perform"system restore") But now (of course), there's even more adware, including very common one that I've encountered previously ("Adpoint"?). (1) Is it possible that the refresh allowed new adware, or? (2) Can anyone point me in the right direction to again attempt to manually delete adware? (I have Malwarebytes, but clearly it has failed to prevent and/or eliminate various adware I'm plagued with) (This attempt to delete adware was a dismal failure because I've obviously allowed new adware; I've done others in the past with the same, or partially-successful results...) Thank you to any kind soul who can render constructive aid!

All Replies (1)

more options

If you have an infection on your computer that Malwarebytes isn't removing, I'd suggest going to https://www.bleepingcomputer.com/forums/ and requesting help with the removal there.