This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

pinning a web site in Top Sites is not working

more options

I recently screwed up and lost all my bookmarks and pinned top sites and history. Before I had it set up that I had a number on web sites pinned in Top Sites so they stayed in place even if I cleared my history but now the pin site option is no longer working. Before there was a pin icon on the picture but nothing shows up and even if I go to bookmarks or history and tellit to pin it from there nothing happens.

I recently screwed up and lost all my bookmarks and pinned top sites and history. Before I had it set up that I had a number on web sites pinned in Top Sites so they stayed in place even if I cleared my history but now the pin site option is no longer working. Before there was a pin icon on the picture but nothing shows up and even if I go to bookmarks or history and tellit to pin it from there nothing happens.

Penyelesaian terpilih

Hi jamesmaki, thank you for reporting back. I'm not sure there was a better approach.

Baca jawapan ini dalam konteks 👍 0

All Replies (3)

more options

I am not familiar with what you're talking about

more options

It's ok. I fixed the problem by uninstalling Firefox and reinstalling. I had lost everything beforehand so whatever. Pinning is working now.

more options

Penyelesaian Terpilih

Hi jamesmaki, thank you for reporting back. I'm not sure there was a better approach.