This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Sorry. We’ve locked your account. The confirmation email we sent to ******** was returned and we’ve locked your account to protect your Firefox data

  • 2 balasan
  • 4 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Tony

q07c95
q07c95
more options

couldnt log in "Sorry. We’ve locked your account. The confirmation email we sent to ******** was returned and we’ve locked your account to protect your Firefox data"

couldnt log in "Sorry. We’ve locked your account. The confirmation email we sent to ******** was returned and we’ve locked your account to protect your Firefox data"
Lampirkan skrinsyot

All Replies (2)

McCoy
McCoy
more options

Hello 907c95,

That must be frustrating ....

Would you please take a look at this article and scroll down to :

" You have received a message that your account has been locked "

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Tony
Tony
more options

I have the same problem. The link only says to wait 24 hours which did not help. It’s been many months and still getting “Sorry. We’ve locked your account.”