This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync doesn't work

  • 3 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

more options

Good afternoon, there was a problem with synchronization. The fact is that I have a PC, laptop and phone, and I wanted to synchronize them all. I acted according to your instructions, but the synchronization between the PC and the laptop, as well as the phone does not work (passwords do not appear, bookmarks and history, too, although Firefox is configured on the PC. I created another account and tried to synchronize the laptop with the phone, failed. But I can’t synchronize with your PC, what to do?

Good afternoon, there was a problem with synchronization. The fact is that I have a PC, laptop and phone, and I wanted to synchronize them all. I acted according to your instructions, but the synchronization between the PC and the laptop, as well as the phone does not work (passwords do not appear, bookmarks and history, too, although Firefox is configured on the PC. I created another account and tried to synchronize the laptop with the phone, failed. But I can’t synchronize with your PC, what to do?

All Replies (3)

more options

sasha.horoshavin said

Good afternoon, there was a problem with synchronization. The fact is that I have a PC, laptop and phone, and I wanted to synchronize them all. I acted according to your instructions, but the synchronization between the PC and the laptop, as well as the phone does not work (passwords do not appear, bookmarks and history, too, although Firefox is configured on the PC. I created another account and tried to synchronize the laptop with the phone, sync worked. But I can’t synchronize with your PC, what to do?
more options

Logged out,cleared Firefox cache, uninstalled it, installed again and logged again and suddenly it started working. Not sure which action was crucial.

more options

You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.