This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Cant display inline images from one sender

  • 8 balasan
  • 1 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh kknauss

kknauss
kknauss
more options

I have one contact that sends me emails to my aol email address with inline images. If I go to the mail.aol.com site I can see the images inline with the text. If I use my iphone I can see the images inline with the text. If I use Thunderbird I see the images as jpg and png attachments; not inline. (I have the view, Display attachments inline checked) This problem appears only with this one sender. He uses yahoo mail. Help please.

I have one contact that sends me emails to my aol email address with inline images. If I go to the mail.aol.com site I can see the images inline with the text. If I use my iphone I can see the images inline with the text. If I use Thunderbird I see the images as jpg and png attachments; not inline. (I have the view, Display attachments inline checked) This problem appears only with this one sender. He uses yahoo mail. Help please.

All Replies (8)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

and if attachments inline is not checked?

Are the messages image heavy? like a dozen images and basically no text between them? I have seen anti virus product block images where they all come from a same site and there are a lot of them.

kknauss
kknauss Pemilik Soalan
more options

There are 5 images with each smaller than 50kb. I turned off Avast antivirus, but that didn't help.

I did some further experimentation and the problem is isolated to:

1) being sent from Yahoo email (the same email sent either from mail.aol.com or gmail does not cause problems)

2) being received by Thunderbird on my Windows 10 PC (no problems receiving the identical message on my iPhone)

kknauss
kknauss Pemilik Soalan
more options

Here is the problem simplified in a picture. I sent an email from my yahoo mail account with two inline images to my aol email account.

The images are displayed correctly inline using the mail.aol.com website.

The images are displayed incorrectly below the email using Thunderbird.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess it has something to do with the way the email is formed. But if you forward the email as an attachment to matt_au@gmx.com I will have a look at see if I can figure it out.

Note that is use forward as attachment (the arrow beside the forward button has a menu with it on.)

kknauss
kknauss Pemilik Soalan
more options

Attachment sent. Thanks!

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I have had a look and can't figure it out. So if I get some more time latter I will try again. But it is to do with the way the images are references in the body of the email, I think. The images use CID and that has always been a bit flaky as far as I can tell.

kknauss
kknauss Pemilik Soalan
more options

This article might help. https://stackoverflow.com/questions/5704357/thunderbird-embedded-images-not-rendering-inline

kknauss
kknauss Pemilik Soalan
more options

Matt,

Thanks again for your help!