This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

can't remove extension

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

mozilla.mb
mozilla.mb
more options

I would like to remove Avira Browser Safety but none of the directions at https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons seemed to help as there is nothing in my extensions folder in my profile.

I would like to remove Avira Browser Safety but none of the directions at https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons seemed to help as there is nothing in my extensions folder in my profile.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Extensions that do not have a "Remove" button are installed globally by other software. You need to remove such extensions via the Options/Preferences of this software or uninstall this software. You can find the installation path of an extension in the extensions.json file in the Firefox profile folder in the "path" key.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.