Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Cannot insert existing Gmail account to Thunderbird

  • 2 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Thanos

Thanos
Thanos
more options

Hello,

I am using the latest Thunderbird version at the time of writing (68.6.0) on a Mac.

I had successfully inserted my gmail account but when I changed the password I then got a connection error from Thunderbird. I deleted the Gmail account from Thunderbird in order to insert it again.

I insert my name, user name and password, press Continue, Thunderbird makes the automatic configurations but when I press Done, I get an error of "Fail to connect with the server. Possible wrong configuration, user name or password."

I have tried a couple of things but nothing worked.

1. Initially, I turned on IMAP on Gmail account.

2. I also check the Thunderbird automatic configuration for gmail pressing manual configuration (It is the figure I uploaded, sorry for the Greek language...)

3. Following this post https://support.google.com/mail/thread/4528103?hl=en I set the general.useragent.compatMode.firefox variable to true but also didn't work. I also tried it having entered Thunderbird safe mode and also didn't work.

4. Finally I set the Less secure app access of Gmail configuration to true but did not work either.

Does anyone have any other suggestion?

Thank you in advance.

Hello, I am using the latest Thunderbird version at the time of writing (68.6.0) on a Mac. I had successfully inserted my gmail account but when I changed the password I then got a connection error from Thunderbird. I deleted the Gmail account from Thunderbird in order to insert it again. I insert my name, user name and password, press Continue, Thunderbird makes the automatic configurations but when I press Done, I get an error of "Fail to connect with the server. Possible wrong configuration, user name or password." I have tried a couple of things but nothing worked. '''1.''' Initially, I turned on IMAP on Gmail account. '''2.''' I also check the Thunderbird automatic configuration for gmail pressing manual configuration (It is the figure I uploaded, sorry for the Greek language...) '''3.''' Following this post https://support.google.com/mail/thread/4528103?hl=en I set the '''general.useragent.compatMode.firefox''' variable to '''true''' but also didn't work. I also tried it having entered Thunderbird safe mode and also didn't work. '''4.''' Finally I set the Less secure app access of Gmail configuration to true but did not work either. Does anyone have any other suggestion? Thank you in advance.
Lampirkan skrinsyot

Diubah oleh Thanos

Penyelesaian terpilih

When you change a password, it's necessary to delete the old ones, and any oauth:// entries, in Preferences/Security/Passwords/Saved Passwords, then restart TB and enter the new password when prompted, in this case, in the OAuth browser window.

With TB 68.6, it's not necessary to change the useragent preference, and with OAuth2 authentication, it's not necessary to enable 'less-secure apps'.

Baca jawapan ini dalam konteks 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Penyelesaian Terpilih

When you change a password, it's necessary to delete the old ones, and any oauth:// entries, in Preferences/Security/Passwords/Saved Passwords, then restart TB and enter the new password when prompted, in this case, in the OAuth browser window.

With TB 68.6, it's not necessary to change the useragent preference, and with OAuth2 authentication, it's not necessary to enable 'less-secure apps'.

Thanos
Thanos Pemilik Soalan
more options

Thank you @sfhowes, that was the problem.

Also thank you for mentioning the connection between OAuth and "less-secure apps"

Diubah oleh Thanos