This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

New Installation - Folders and Emails Not Synchronising

  • 2 balasan
  • 1 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh paul214

paul214
paul214
more options

I have recently installed Thunderbird and it has syncronised my folders and the emails in them.

However there are some folders where the emails and sub folders have not syncronised. Some of these folders show in italics.

Why are these emails / folders not syncronising? And how do I fix this problem?

I have recently installed Thunderbird and it has syncronised my folders and the emails in them. However there are some folders where the emails and sub folders have not syncronised. Some of these folders show in italics. Why are these emails / folders not syncronising? And how do I fix this problem?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

right click the folder, select properties and select the folder for offline use.

paul214
paul214 Pemilik Soalan
more options

Thanks Matt

I had tried that previously but it didn't work. I've since tried it again and I still have the same issue.

I've checked that all folders are marked to syncronise.

Any other ideas?