We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Thunderbird emails do not display in Tab, but OK in new window & safe mode

  • 5 balasan
  • 3 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh curtesser

curtesser
curtesser
more options

I am using Thunderbird 78.0 32-bit. Everything worked fine yesterday. My Thunderbird was updated to 78.0 last night. This morning when I open an email in a new tab, the subject line is there but the email is blank. If I open an email in a new window, it opens properly. If I use T-bird in safe mode, emails display properly in a new tab. I have no add-ons, and the issue still occurs if I turn off my security software. Windows 10 v1909 updates were installed earlier this week, but I think this is an issue with 78.0 (updated last night).

I am using Thunderbird 78.0 32-bit. Everything worked fine yesterday. My Thunderbird was updated to 78.0 last night. This morning when I open an email in a new tab, the subject line is there but the email is blank. If I open an email in a new window, it opens properly. If I use T-bird in safe mode, emails display properly in a new tab. I have no add-ons, and the issue still occurs if I turn off my security software. Windows 10 v1909 updates were installed earlier this week, but I think this is an issue with 78.0 (updated last night).
Lampirkan skrinsyot

Penyelesaian terpilih

...and me.

Baca jawapan ini dalam konteks 👍 0

All Replies (5)

sfhowes
sfhowes
  • Top 10 Contributor
more options

See this topic: https://support.mozilla.org/en-US/questions/1295214

curtesser
curtesser Pemilik Soalan
more options

sfhowes - your reply on Mozillazine support page worked. Thanks again. "If it works in safe mode, try this: start in safe mode, check 'Reset toolbars and controls', click 'Make changes and restart'."

kruton
kruton
more options

Yep, same problem and that fixed it for me. Thanks.

JayDee
JayDee
more options

Penyelesaian Terpilih

...and me.

curtesser
curtesser Pemilik Soalan
more options

curtesser said
sfhowes - your reply on Mozillazine support page worked. Thanks again. "If it works in safe mode, try this: start in safe mode, check 'Reset toolbars and controls', click 'Make changes and restart'."

This is the solution that worked for me.