This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Thunderbird displays once all folders then only inbox folder for all accounts

  • 1 balasan
  • 1 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh aymeric1

aymeric1
aymeric1
more options

TB 68.3.1

Following a problem with the current profile directory showing all of a sudden just zero accounts since for unknown reasons all the *mail dirs had been removed (and displaying a strange message related to enigmail) I tried to recover from a recent backup of this profile, using about:profiles, create profile, etc

Then opening this profile in a new TB instance showed all accounts and associated folders

Closing TB and reopening it showed all accounts but only an empty inbox folder per account, as if the first opening did corrupt something in the backup profile, but the *mail dirs are there and the global size of the profile is coherent, I tried several times with different backup at different dates of the profile, always the same, gets corrupted at second opening

I have searched here and in many places what could happen but did not find how to solve it, thanks if you have any idea

TB 68.3.1 Following a problem with the current profile directory showing all of a sudden just zero accounts since for unknown reasons all the *mail dirs had been removed (and displaying a strange message related to enigmail) I tried to recover from a recent backup of this profile, using about:profiles, create profile, etc Then opening this profile in a new TB instance showed all accounts and associated folders Closing TB and reopening it showed all accounts but only an empty inbox folder per account, as if the first opening did corrupt something in the backup profile, but the *mail dirs are there and the global size of the profile is coherent, I tried several times with different backup at different dates of the profile, always the same, gets corrupted at second opening I have searched here and in many places what could happen but did not find how to solve it, thanks if you have any idea

All Replies (1)

aymeric1
aymeric1 Pemilik Soalan
more options

Note: I am doing this offline, all the gmail accounts are redirected to one account since months, therefore I don't want them to connect to gmail but just want to keep the folders and messages before the redirection