This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to receive emails

  • 3 balasan
  • 1 ada masalah ini
  • 13 paparan
  • Balasan terakhir oleh Matt

more options

Since the last Thunderbird update I have been unable to receive emails from virginmedia but I can send them. I now use Outlook which is working fine But, I would like to use Thunderbird.

Since the last Thunderbird update I have been unable to receive emails from virginmedia but I can send them. I now use Outlook which is working fine But, I would like to use Thunderbird.

All Replies (3)

more options

what error message to you get? What anti virus are you using? Have you tried it with email scanning disabled?

more options

I am using ESET. I am getting no error messages just the blue circle going round as though it is waiting for a reply. I disabled the email scanning and tried Thunderbird again, still the same. I restarted the computer, still the same. Thanks for the reply Dave

more options

davidmather12 said

I am using ESET. I am getting no error messages just the blue circle going round as though it is waiting for a reply. I disabled the email scanning and tried Thunderbird again, still the same. I restarted the computer, still the same. Thanks for the reply Dave

https://thunderbirdtweaks.blogspot.com/2020/12/eset-stopped-me-getting-mail.html