Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password saving being turned off after every browser restart

  • 3 balasan
  • 1 ada masalah ini
  • 9 paparan
  • Balasan terakhir oleh cor-el

more options

Ive been having a problem for a few months now where whenever I restart firefox, if I had the password manager enabled it would disable itself. I can only assume that an outside program is causing this but I am unable to locate which one. I have uninstalled all password manager applications off of my computer, but am still having this issue. Is there any way I could find what program is causing this to happen?

Ive been having a problem for a few months now where whenever I restart firefox, if I had the password manager enabled it would disable itself. I can only assume that an outside program is causing this but I am unable to locate which one. I have uninstalled all password manager applications off of my computer, but am still having this issue. Is there any way I could find what program is causing this to happen?

All Replies (3)

more options

You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Lockwise Password Manager will be disabled.

more options

cor-el said

You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Lockwise Password Manager will be disabled.

The thing is i've uninstalled all password managers off of my computer. And I havent used a password manager program in years.

more options

You can check for problems with preferences. You can delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.