This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to download files in firefox

  • 2 balasan
  • 1 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh FredMcD

more options

all of a sudden i am no longer able to download files in Firefox, regardless of webpage. tried all the steps on the troubleshooting page here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files didnt accomplish anything same situation. downloads work fine in edge, chrome, opera and ie. no warning messages or errors show up on attempt. checked the folder its supposed to use for downloads and no files are created.

all of a sudden i am no longer able to download files in Firefox, regardless of webpage. tried all the steps on the troubleshooting page here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files didnt accomplish anything same situation. downloads work fine in edge, chrome, opera and ie. no warning messages or errors show up on attempt. checked the folder its supposed to use for downloads and no files are created.

All Replies (2)

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.