Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah ditutup dan diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox shows blank white page for all tabs, unsuable

  • 1 balasan
  • 2 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh metalman630

more options

Firefox shows a blank white page for every tab and nothing seems to fix this. I cannot access the options menu, it simply won't open when I click it.

I have tried:

Opening it in the troubleshooting mode Refreshing firefox (resetting it to the default) Uninstall and reinstalling Uninstalling, removing any folders relating to firefox from appdata, and then reinstalling

Nothing works. It's still unusable, and I don't really want to use chrome or edge. Any help is appreciated.

Firefox shows a blank white page for every tab and nothing seems to fix this. I cannot access the options menu, it simply won't open when I click it. I have tried: Opening it in the troubleshooting mode Refreshing firefox (resetting it to the default) Uninstall and reinstalling Uninstalling, removing any folders relating to firefox from appdata, and then reinstalling Nothing works. It's still unusable, and I don't really want to use chrome or edge. Any help is appreciated.
Lampirkan skrinsyot

All Replies (1)

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":