This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Website won't load sometimes

  • 2 balasan
  • 1 ada masalah ini
  • 13 paparan
  • Balasan terakhir oleh firefox1378

firefox1378
firefox1378
more options

Hi, i have a strange loading behavior of some websites, that i created.

As an example, this URL: (it's an German website) https://mc-2021.hanno-fair-impuls.de/impuls-08-06-jahresevent-harzer-marketing-treff-marketing-speaker-abend.html

The page loads sometimes immediately and sometimes in doesn't until i hit refresh. And after i hit refresh it loads direct. Sometimes if the page is loaded, some resources like CSS files are not loaded completely , so the page looks broken, because of those missing CSS files. I cannot really describe the problem, it seems like the page is stuck in some situations and sometimes not.

In Chrome this behavior never happens and the URL opens direct. (I tested this very often in Chrome) Also there is no server problems like to much connections or load problems of the server.

Hopefully you can help me or point me to the right direction to find the reason of this problem.

Thank you.

Greetings Jay

Hi, i have a strange loading behavior of some websites, that i created. As an example, this URL: (it's an German website) https://mc-2021.hanno-fair-impuls.de/impuls-08-06-jahresevent-harzer-marketing-treff-marketing-speaker-abend.html The page loads sometimes immediately and sometimes in doesn't until i hit refresh. And after i hit refresh it loads direct. Sometimes if the page is loaded, some resources like CSS files are not loaded completely , so the page looks broken, because of those missing CSS files. I cannot really describe the problem, it seems like the page is stuck in some situations and sometimes not. In Chrome this behavior never happens and the URL opens direct. (I tested this very often in Chrome) Also there is no server problems like to much connections or load problems of the server. Hopefully you can help me or point me to the right direction to find the reason of this problem. Thank you. Greetings Jay

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
firefox1378
firefox1378 Pemilik Soalan
more options

Hi cor-el, first of all, thank you for your time and help. I tried your help and with "safe-mode" there is not loading problem. But i don't see the reason in the logs of firefox. Can it be logged somehow? I need know the reason for this problem. We have some other visitors with the same problem and we can not tell them to visit the page with "safe-mode".

I have attached some images where you can see, that the page is loaded but not all resources. The page is not displayed in the browser und there is still the loading indicator goin on. It's like the page is waiting for something until it can be shown.

Maybe it can help you to guide me in the right direction.

Thank you for your help.