This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email change

  • 3 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh Paul

more options

I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

All Replies (3)

more options

Hi

You will need to have access to your primary email address to be able to set it change a secondary email address.

more options

That's the problem.... My primary email address is closed and not accessible

more options

I am sorry, but we will not be able to verify your account if you do not have access to the primary email address.