This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

E-mail send not working

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh AgnesRM

more options

When I try and send a message I get this message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/#OXSUS003_101.

I can receive messages just fine, my problem just started this morning. Mike M.

When I try and send a message I get this message: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/#OXSUS003_101. I can receive messages just fine, my problem just started this morning. Mike M.

All Replies (1)

more options

The problem seems to be that your email has been blacklisted. See specific error message listed here https://postmaster-oxsus.vadesecure.com/ I think you may need to check spam lists to see if your IP address is blacklisted elsewhere, which may provide confirmation and tips on what to do, or connect with your email service provider to ask for help with that.