This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot send message

  • 8 balasan
  • 1 ada masalah ini
  • 50 paparan
  • Balasan terakhir oleh JP

more options

I changed my incoming to OAuth2 and I was able to receive messages in Thunderbird from my AOL (Verizon) account but I cannot send messages. It asks me for password, when I enter password it states "Login to server smtp.verizon.net with username [email edited] @verizon.net failed." There is no OAuth2 for outgoing

Please help thank you

I changed my incoming to OAuth2 and I was able to receive messages in Thunderbird from my AOL (Verizon) account but I cannot send messages. It asks me for password, when I enter password it states "Login to server smtp.verizon.net with username [email edited] @verizon.net failed." There is no OAuth2 for outgoing Please help thank you

Diubah oleh James

Penyelesaian terpilih

There are reports that changing the outgoing server will enable the OAuth2 menu item. It may not work for everyone though. See https://support.mozilla.org/en-US/questions/1359090

In case it doesn't work, you'd have to go the app password route.

Baca jawapan ini dalam konteks 👍 1

All Replies (8)

more options

AOL requires an APP password. Try logging into your AOL account, locate the security section and I believe there is a place to create an APP password.

more options

If I create an APP password from AOL will I still be able to log into AOL webmail using the old password?

more options

The two passwords server different purposes. Your old password will work on web; the APP password is a security aspect that AOL uses when accessing from a PC client.

more options

Thanks.....do I need to have AOL create APP password for incoming and then another one for outgoing?

more options

Before messing with an app password, why don't you try to set OAuth2 authentication for the outgoing server as well?

more options

I tried that but there is no option under the outgoing for OAuth2

see attached screenshot

more options

Penyelesaian Terpilih

There are reports that changing the outgoing server will enable the OAuth2 menu item. It may not work for everyone though. See https://support.mozilla.org/en-US/questions/1359090

In case it doesn't work, you'd have to go the app password route.

more options

Christ1,

Thankyou! that solution works......