This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

502 Bad Gateway on site: https://kingsumo.com/giveaways/confirm/kk4w40y/c55d0eb7cb064ad68a3874f0a2cdcda221f5105c3958fd170271941c1295da95

  • 1 balasan
  • 0 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

more options

I get a response: "502 Bad Gateway" every time I try to register for or validate entry in "KingSumo.com contests. This has been going on for days. I am running latest Firefox, Win 10, Roboform, and Norton 360 with safe web on. I saw a number of people have a similar problem, but did not mention KingSumo.com contests. I tried turning off Norton Safe Web and it made no difference. Any help would be appreciated.

I get a response: "502 Bad Gateway" every time I try to register for or validate entry in "KingSumo.com contests. This has been going on for days. I am running latest Firefox, Win 10, Roboform, and Norton 360 with safe web on. I saw a number of people have a similar problem, but did not mention KingSumo.com contests. I tried turning off Norton Safe Web and it made no difference. Any help would be appreciated.

All Replies (1)

more options

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose, make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website, data for that website will be saved once again.