This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot sent emails=msg says email address sending as must match the address you used to authorize

  • 1 balasan
  • 0 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh sfhowes

more options

about middle last week started receiving error message: An error occurred while sending email. The mail server responded <handejel@triad.rr.com> sender rejected. The email address you are sending as must match the mail address you used to auth. Please check your SMTP settings AUP#Out-1500 Please verify that your email address is correct in your accoun t settings and try again.

I have been on the phone several times with internet provider and verified that all settings are correct, Attaching images of settings

Please help a 76 year old granny with no kids or grands to help!!! Thanks in advance.

about middle last week started receiving error message: An error occurred while sending email. The mail server responded <handejel@triad.rr.com> sender rejected. The email address you are sending as must match the mail address you used to auth. Please check your SMTP settings AUP#Out-1500 Please verify that your email address is correct in your accoun t settings and try again. I have been on the phone several times with internet provider and verified that all settings are correct, Attaching images of settings Please help a 76 year old granny with no kids or grands to help!!! Thanks in advance.
Lampirkan skrinsyot

All Replies (1)

more options

Select the account in the left pane of Account Settings, then look at Outgoing Server (SMTP) in the right pane. Is it pointing to the Default smtp? If Default doesn't appear there, you might be sending through one of the other smtp servers that has a different User Name. Since you only have one account, delete all the smtp servers except the Default server.