This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

All pocket articles are gone.

  • 2 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh ballad

geoffrogers42
geoffrogers42
more options

I tried to log into my pocket account, but was redirected to use my Mozilla account, and none of the articles I saved over the last decade or so are showing up.

How can I log into my actual pocket account to see my saved articles?

I tried to log into my pocket account, but was redirected to use my Mozilla account, and none of the articles I saved over the last decade or so are showing up. How can I log into my actual pocket account to see my saved articles?

Penyelesaian terpilih

I can't figure out how to delete this but I got it working, had to use my Google Account to log in.

I would love to disconnect it from Google and use my Mozilla account instead though if that's possible.

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

geoffrogers42
geoffrogers42 Pemilik Soalan
more options

Penyelesaian Terpilih

I can't figure out how to delete this but I got it working, had to use my Google Account to log in.

I would love to disconnect it from Google and use my Mozilla account instead though if that's possible.

ballad
ballad
more options

I have this problem too. I logged in with an e-mail. That is not working anymore and I cannot generate a new password. As I use a different e-mail for Mozilla/Firefox, I guess the transition didn't work.

Somehow I didn't log out of my mobile phone. There I still have the articles. But I want to see them on my computer too.

There should be a way to properly connect the too accounts so you don't loose data.

On the Pocket App (Android) there is nothing you can do with your account. There also is no way to export the saved articles.

So what can I do to properly transition to Mozilla without loosing any data???

Thanks for your help.