This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

customize toolbar not working

  • 4 balasan
  • 0 ada masalah ini
  • Balasan terakhir oleh david

more options

This is a new Dell Precision 3260 with Windows 11 and a 1st time install of Thunderbird 128.1.1esr (64-bit)

By default Write, Reply, Forward are missing which may or may not be correct.

However the "View"->"Toolbars" ->"Customize" page shows all the buttons available but when any one is selected it cannot be dragged or saved, it's as if the customize option has been disabled.

Also the blue Save icon is always greyed-out.

Any help much appreciated. Thank you

This is a new Dell Precision 3260 with Windows 11 and a 1st time install of Thunderbird 128.1.1esr (64-bit) By default Write, Reply, Forward are missing which may or may not be correct. However the "View"->"Toolbars" ->"Customize" page shows all the buttons available but when any one is selected it cannot be dragged or saved, it's as if the customize option has been disabled. Also the blue Save icon is always greyed-out. Any help much appreciated. Thank you

Penyelesaian terpilih

Apologies, as there were no items present by default it wasn't immediately obvious the toolbar was above the buttons on the same form.

So yes it works, thank you for the help and inspiration.

Baca jawapan ini dalam konteks 👍 0

All Replies (4)

more options

The default view is the Spaces bar (on top) and the Unified Tool Bar, when viewing the customize pane. Try dragging to the unified bar.

Helpful?

more options

I'm not seeing any bug reports about this https://mzl.la/3MsMQZX.

1. Have you tried dragging an item FROM the toolbar? 2. Anything in Error Console (ctrl+shift+J) after opening or closing customize? 3. Are you doing this from the 3-pane window? Or a standalone message window? 4. Does it work after doing Help > restart normal after doing Help > Troubleshoot mode ?

Reply missing might be https://bugzilla.mozilla.org/show_bug.cgi?id=1847337 ?


> the blue Save icon is always greyed-out.

It will only activate when it detects a pending change to the toolbar, and you haven't been able to drag anything to change the toolbar.

Helpful?

more options

Penyelesaian Terpilih

Apologies, as there were no items present by default it wasn't immediately obvious the toolbar was above the buttons on the same form.

So yes it works, thank you for the help and inspiration.

Helpful?

more options

You are quite welcome. :)

Helpful?

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.