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How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

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In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know.'''" The issue is only on Firefox''' and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked. Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)
Lampirkan skrinsyot

Penyelesaian terpilih

if I click on your first link it takes me to a page that says "Sorry, we can’t find that page".

update: I turned off all browser extensions except for IBM Aspera: (adobe acrobat, dark mode, and 2 video downloaders), and didnt get any 404 errors. then re-enabled the extensions and didnt get a 404 error that time.

MICROPHONE ISSUE ON FIREFOX GOOGLE MEET STILL PERSISTS (on desktop computer)

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All Replies (4)

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Here's the thing FF is a opens source with independent developers and it might not be support by Google aps itself as well. And the fact it says "unsupported" tells the site doesn't recognize FF login to Google aps. At this point your going to have to use Chrome or Safari to access Google aps.

Helpful?

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Try another version of Firefox. https://www.mozilla.org/en-US/firefox/channel/desktop/Firefox

I have no issues with Meet. see screenshots

Start from Google.com, log into your account, then use the Google app shortcut to go to Meet.

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markwarner22 said

Here's the thing FF is a opens source with independent developers and it might not be support by Google aps itself as well. And the fact it says "unsupported" tells the site doesn't recognize FF login to Google aps. At this point your going to have to use Chrome or Safari to access Google aps.

I would recommend you try to replicate the issue if possible, in the future.

Diubah oleh jonzn4SUSE

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Penyelesaian Terpilih

if I click on your first link it takes me to a page that says "Sorry, we can’t find that page".

update: I turned off all browser extensions except for IBM Aspera: (adobe acrobat, dark mode, and 2 video downloaders), and didnt get any 404 errors. then re-enabled the extensions and didnt get a 404 error that time.

MICROPHONE ISSUE ON FIREFOX GOOGLE MEET STILL PERSISTS (on desktop computer)

Diubah oleh rachelcenter

Helpful?

Tanya soalan

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