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Missing Thunderbird profile after update to snap Ubuntu 24.04.1

  • 2 balasan
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  • Balasan terakhir oleh Matt

tomfilery
tomfilery
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I recently updated to Ubuntu 24.04.01 and Thunderbird went from a debian version to being a snap version (128.2.3esr). Something clearly went wrong and Thunderbird was not added back to my dash (desktop), so I had to add it back in from apps. When I open Thunderbird it can't find any data and expects me to add all my email accounts from scratch. I tried renaming the profile directory and copied the old (non-snap) profile in it's place, but to no avail. It still acts as a "clean install". Can anyone give me an idea how I might fix it and restore my old mail accounts, please?

I recently updated to Ubuntu 24.04.01 and Thunderbird went from a debian version to being a snap version (128.2.3esr). Something clearly went wrong and Thunderbird was not added back to my dash (desktop), so I had to add it back in from apps. When I open Thunderbird it can't find any data and expects me to add all my email accounts from scratch. I tried renaming the profile directory and copied the old (non-snap) profile in it's place, but to no avail. It still acts as a "clean install". Can anyone give me an idea how I might fix it and restore my old mail accounts, please?

Diubah oleh tomfilery

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tomfilery
tomfilery Pemilik Soalan
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Ok, so I've now managed to sort it out. Thanks for all the help - well, actually none!

I had tried simply copying my original profile contents to the new profile (for the snap version of Thunderbird), but this didn't work at all. Nor did using "import profile" in the "tools" section of Thunderbird.

What did finally work was that I created a new profile in the snap version and then copied the contents of my original (non-snap) profile into the new profile, telling it to "merge" the contents of all directories.

Once that had completed, I restarted Thunderbird and it restored all my messages, etc.

Posted in case it is of help to anyone else.

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Matt
Matt
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That is the joys of using snaps for application managment.https://snapcraft.io/docs/security-sandboxing

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Tanya soalan

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