This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can not load homepage of the website (blackboard.le.ac.uk), what can i do to fix this

  • 5 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh TXGuy

more options

I receive 'problem loading page message: Firefox has detected that the server is redirecting the request for this address in a way that will never complete' when trying to connect to the website (below) but i used to load it before with internet explorer'

URL of affected sites

http://blackboard.le.ac.uk

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 F 888806903

I receive 'problem loading page message: Firefox has detected that the server is redirecting the request for this address in a way that will never complete' when trying to connect to the website (below) but i used to load it before with internet explorer' == URL of affected sites == http://blackboard.le.ac.uk == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 F 888806903

All Replies (5)

more options

Reset user-agent Something you installed has changed your user-agent.

See: http://en.wikipedia.org/wiki/User_Agent

Reset general user-agent -type about:config in the URL/address bar and press the Enter key -if you see the warning, accept it (promise to be careful) -Filter = general.useragent.extra.firefox -the item will be bold and show user set -right-click that preference and select Reset -restart Firefox (File > Restart Firefox)


After making the above change and restarting Firefox, on the page you are trying to access, scroll down and click on "Test your browser". The results page will list other requirements and whether you have everything installed that you may need.

more options

I went to the page, I can not find the URL/adress bar!!! Please advice

more options

i did all the steps but i can not find 'File>restart firefox' . Please advice

more options

Can't see the Menu Bar (File, Edit, View, History...Help)? Hold down the key ( key in OSX) and press the following letters in this exact order: V T M The Menu Bar should now be displayed permanently, unless you turn it off again (View > Toolbars). Turning the Menu Bar on and off is a new feature in version 3.6. See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

See other Toolbars under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).

To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).

Full Screen mode http://kb.mozillazine.org/Netbooks#Full_screen

Also see: Back and forward or other toolbar buttons are missing Customize Firefox controls, buttons and toolbars

more options

how can i disinstall Firefox and go back to internet explorer, because i need urgently to access to the website of the university for my studies, and it seems no solution for this issue. Please advice asap